Frequently Asked Questions
Your Questions Answered – Keeping Your Yard Clean and Safe!
How does Scoop Titan’s pet waste removal process work?
Our process is simple and hassle-free:
1. Schedule a service online or by phone.
2. You’ll receive a text notification before our trained technician arrives at your property.
3. We thoroughly clean your yard, removing all pet waste.
4. We bag the waste and dispose of it responsibly.
5. Once the job is complete, our technician will secure your gate and send you a photo for your peace of mind.
You enjoy a clean, fresh yard without lifting a finger!
Is Scoop Titan’s service year round?
Yes! Scoop Titan is proud to offer year-round pet waste removal services to keep your yard clean no matter the season. In the rare case of exceptionally bad weather or heavy snowfall, we may skip a week for safety and efficiency. When this happens, we’ll double up on service the following week to ensure your space stays fresh and tidy. Your satisfaction and our team’s safety are our top priorities!
Do I need to be home during the service?
Not at all! Our team can access your yard and complete the job even if you’re not home. Just let us know how you’d like us to enter your property, and we’ll take care of the rest.
Can I pick the day of my service?
Unfortunately, we are unable to allow customers to select their specific service day. To ensure efficient and timely service for all our clients, we assign service days based on densely planned routes. This allows us to optimize our schedules, reduce our environmental impact, and provide the most reliable service possible. Rest assured, we’ll notify you of your assigned service day, and our team will consistently arrive on that day to take care of your pet waste removal needs.
Will I be assigned a time for service?
We’re unable to assign specific service times, as we optimize our routes the day before to ensure maximum efficiency for all our customers. While we can’t guarantee an exact time, we’ll notify you when we’re on our way so you know when to expect us. This approach allows us to provide reliable and eco-friendly service while keeping costs manageable for everyone.